Carrier Releases Infinity® Touch™ Control Skill for Amazon Alexa


Amazon Alexa has a new skill – it’s now compatible with Carrier’s Infinity Touch control. The enhancement is part of Carrier’s on-going effort to improve customer experience in the rapidly expanding smart home category. Carrier, a world leader in high-technology heating, air-conditioning and refrigeration solutions, is a part of UTC Climate, Controls & Security, a unit of United Technologies Corp. (NYSE: UTX).

Once the skill is enabled, Carrier customers with Infinity systems can verbally manage their Infinity Touch control via Alexa-enabled devices such as Amazon Echo, Echo Dot, Amazon Tap and more. This is available to homeowners with Wi-Fi versions of the Infinity Touch control, connected to the internet through a home Wi-Fi network and registered on

“This interface marks another important step for Carrier in providing customers robust tools and systems to better manage their comfort and energy consumption,” said Matthew Pine, vice president, Carrier, Residential. “We’re focused on creating seamless connections between the smart home systems homeowners are adopting and the home comfort system they rely on today.”

The ability to interact with Amazon Alexa is due to the Carrier Infinity Open API and the Amazon API, which facilitate communication between the two systems. A set of rules, protocols and tools, Carrier’s API creates a secure bridge to allow cloud-to-cloud interface of home automation systems to an internet-connected Infinity system. The Infinity Open API allows approved third party, smart home integrators to connect to the Infinity Touch online database, enabling homeowners to remotely control Infinity systems from their home automation systems.

“The smart home environment is undergoing a major shift as brands like Amazon change the way homeowners think about being connected to their home and its major appliances,” Pine said. “We are confident our Infinity system customers will find this collaboration a welcome next step in matching world-class home climate control with voice-controlled smart home technology. This will provide greater control and convenience.”

About Carrier
Founded by the inventor of modern air conditioning, Carrier is a world leader in high-technology heating, air-conditioning and refrigeration solutions. Carrier experts provide sustainable solutions, integrating energy-efficient products, building controls and energy services for residential, commercial, retail, transport and food service customers. Carrier is a part of UTC Climate, Controls & Security, a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide. For more information, visit or follow @Carrier on Twitter.

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